Cancellations & Changes
Please note: Ignite Cruises, LLC and College Party Cruise’s cancellation and payment policies supersede those of Norwegian Cruise Line; any Norwegian Cruise Line staff information or website payment or cancellation terms are invalid. Due to the fact that our events are half ship charters (with our own contracts), we have different cancellation and payment policies than those of NCL.
Because of the nature and uniqueness of College Party Cruise, there is a strict cancellation policy. Ignite Cruises, LLC highly recommend the purchase of travel insurance to protect yourself against financial loss due to unexpected cancellations and travel emergencies.
All changes, transfers or cancellations must be made in writing only by the Lead Passenger.
Cancellation penalties and fees:
Cancellations: Please note the cancellation penalty schedule below. These cancellation penalties will NOT be waived by the cruise line (regardless of the reason – whether medical or not) and apply on a per passenger basis. We strongly recommend the purchase of travel insurance to protect yourself from unforeseen cancellations and potential financial losses.
CRUISE-LINE CANCELLATION PENALTY SCHEDULE
|Days Prior to Sail Date||Penalty Amount|
|76 Days or More||$50|
|75 to 57 Days||Deposit amount|
|56 to 30 Days||50% of Total Price|
|29 to 16 Days||75% of Total Price|
|15 Days or Less||100% of Total Price|
Reservation change fees:
Reservation Changes (not limited to passenger names, cabin, or sailing): IF ALLOWED BY NCL, changes made any time after the deposit has been paid are subject to a $25 administrative fee PER change.
Name Changes: In order to process a name change, the NEW guest must make full payment first (by logging in to his/her account online). Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. The name change fee will be applied to the new guest.
Cabin Occupancy Changes: Please note that cruise rates are based on the number of people in your cabin. Any changes in occupancy will result in a rate increase or decrease for the remaining guests in your cabin (depending on the type of change).
Refunds will be processed directly to the original credit card(s) used for payment (minus any applicable penalties/fees).
How to request a cancellation or change:
All cancellation and reservation changes must be submitted in writing by the Lead Passenger using our “Request for Reservation Changes Form.” To request the form, please email us at [email protected] No exceptions will be made. Cancellations and modifications must be received during regular business hours. Should you need to cancel or modify your reservation after business hours, during a weekend or holiday, your cancellation or modification will be processed on the next business day. Business hours are Monday-Friday 10am-6pm Eastern Time. Additional penalties may occur if a new penalty level is reached. Reservation changes are at the discretion of the cruise-line.
No changes of any kind (name or cabin) will be accepted within two weeks (14 days) of sailing.