Cancellations & Changes
Please note: Ignite Cruises, LLC and College Party Cruise’s cancellation and payment policies supersede those of Norwegian Cruise Line; any Norwegian Cruise Line staff information or website payment or cancellation terms are invalid. Due to the fact that our events are half ship charters (with our own contracts), we have different cancellation and payment policies than those of NCL.
Because of the nature and uniqueness of College Party Cruise, there is a strict cancellation policy. Ignite Cruises, LLC highly recommend the purchase of travel insurance to protect yourself against financial loss due to unexpected cancellations and travel emergencies.
All reservation changes or cancellations must be requested by the Main Guest (guest that created the reservation) by emailing [email protected]. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted.
Cancellation penalties and fees:
Cancellations: Please note the cancellation penalty schedule below. These cancellation penalties will NOT be waived by the cruise line (regardless of the reason – whether medical or not) and apply on a per passenger basis. We strongly recommend the purchase of travel insurance to protect yourself from unforeseen cancellations and potential financial losses.
CRUISE-LINE CANCELLATION PENALTY SCHEDULE
|Days Prior to Sail Date||Penalty Amount (Per Person)|
|76 Days or More||$50 for Standard Cabins ($150 for Penthouses)|
|75 to 57 Days||$100 for Standard Cabins ($300 for Penthouses)|
|56 to 30 Days||50% of Total Price|
|29 to 16 Days||75% of Total Price|
|15 Days or Less||100% of Total Price (No Refund)|
Your reservation is subject to cancellation and/ or penalties if payments are not made as specified in your invoice.
No shows: No-shows will automatically be assessed a 100% cancellation penalty. No refunds will be available, regardless of the reason.
Reservation change fees:
Reservation Change Fees (passenger name changes and cabin changes): IF ALLOWED BY NCL, changes made any time after the deposit has been paid are subject to the following administrative fees:
85 days or more prior to sail date: $25 name/cabin change fee per change
85 days or less from sail date: $50 name/cabin change fee per change
Name Changes: In order to process a name change, the NEW guest must make full payment first (by logging in to his/her account online). Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. The name change fee will be applied to the new guest.
Cabin Occupancy Changes: Please note that cruise rates are based on the number of people in your cabin. Any changes in occupancy will result in a rate increase or decrease for the remaining guests in your cabin (depending on the type of change).
Refunds will be processed directly to the original credit card(s) used for payment (minus any applicable penalties/fees).
Requesting a reservation change or cancellation:
All cancellation and reservation changes must be requested by the Main Guest (guest that created the reservation) using our “Reservation Change Request Form.” To request the form, the Main Guest must email [email protected]. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted. No exceptions will be made. Cancellations and modifications must be received during regular business hours. Should you need to cancel or modify your reservation after business hours, during a weekend or holiday, your cancellation or modification will be processed on the next business day. Business hours are Monday-Friday 10am-6pm Eastern Time. Additional penalties may occur if a new penalty level is reached. Reservation changes are at the discretion of the cruise-line.
No changes of any kind (name or cabin) will be accepted within two weeks (14 days) of sailing.